How to use the KINPASS Partner dashboard, one task at a time.

• Daily ops is what you touch during opening hours.
• Your business is your activities, branches, and reviews.
• Insights and Reports show your numbers.

When you log in you land on Overview — head counts, upcoming sessions, this month's earnings, attendance rate, and your rating, all in one place.

Mark attendance right from your desk — open the class roster and tick off each child as they arrive, no phone needed.

You can also skip tapping each name individually — the same roster page has a Check-in Scanner that marks attendance by scanning a parent's QR code with your webcam, or by typing in their check-in code.

Open Play is for day-pass families, separate from timed classes. One scan or code checks in everyone in their group — parents and kids — at once.

Tap Flag Issue to see everything your team has reported — from here or from the app — with severity, the child involved, and who reported it.

Click the bell icon at the top of the sidebar to see what needs your attention — a class with low bookings tomorrow, a cancellation deadline closing in, or your weekly performance summary.

An activity needs approved pricing before you can schedule it — if it's missing from the list, check Activities; it's probably still Draft or Pending Approval.

Rather than build each class from scratch, duplicate one instead: use Duplicate week on the Schedule page to copy last week's classes into the next one, or Duplicate from previous week right inside this form.

Editing keeps the class and its existing bookings in place. If you need to call the session off entirely, cancel it instead.

Cancelling refunds the families booked into that class in full — it's meant for when you genuinely can't run the session (instructor unavailable, venue issue). Use it sparingly; repeated cancellations hurt your fill rate and rating.

Pick the Format carefully — it can't be changed later:

• Scheduled classes — fixed time slots parents book into, like a swim lesson or an art class. Create sessions for it on the Schedule page, each with its own date, time, and number of slots.
• Open play (day pass) — walk-in access during your opening hours, like a playground or jungle gym. Families buy a day pass and you admit them from the Open Play page.

Only Active activities show up in the parent app. Draft and Archived ones are hidden from parents, so archive anything you're not currently running rather than deleting it — the activity and its history stay intact.

If you run more than one branch, everything in the sidebar — Schedule, Classes, Reviews, Payouts — scopes to whichever location is selected at the top. Switch locations before you check numbers for a specific branch.

You're always editing the branch shown at the top of the sidebar — switch to the right one before you start.

Tap Location → Payout Setup to confirm where each branch's money lands. One bank account can be the default for every branch, or you can assign a different account per location.

Reviews shows your rating trend, response rate, and every review left for your activities. Filter by star rating using the pills under the summary cards.

Your reply is public — parents see it under their review on your venue page. A fast, friendly reply to every review, good or bad, is one of the best things you can do for your rating.

Tap Payouts to see estimated earnings for the current period, the locked (final) amount for last period, and when your next payout lands — monthly, by the 7th, for the previous month's bookings.

Use Monthly Statements or Invoices at the top for records you can download, and View on any past payout row for a line-by-line breakdown.

From Payouts → Invoices, let KINPASS write and file your monthly invoice for you — using the same figures as your statement, with your business details and SST number on it. Your payout timing doesn't change either way.

Whether SST appears on the invoice follows your registration status. If you're not SST-registered, invoices show no tax — update your SST status on this page once you register.

Tap Analytics for the health of your business: bookings, what you earned, repeat booking rate, and how many families booked with you for the first time.

The Bookings vs Attended Sessions chart is worth watching — the gap between the two lines is your no-show count.

Reports → Sales lists every booking and guardian pass with its reference, the activity, and your share of the money.

Money only appears once a session settles — after it's been attended, marked a no-show, or late-cancelled. Anything still upcoming shows in the “not yet settled” count.

Reports → Bookings shows every session reserved in the period, split into attended, cancelled, and no-shows.

Use the filters at the top to narrow by date, status, or branch.

Reports → Attendance is one row per marked booking, with your overall attendance rate and how it compares to the previous period.

A rising no-show rate usually means class times need a look — or that reminders aren't reaching families.

Roles control exactly what each teammate can do — hover What each role can do in the invite form for the full breakdown before you choose.

Resources collects short guides for setting up your profile, your first activity, and your schedule, plus answers to common questions about credits and payouts.

Still stuck? Email partners@kinpass.com and the KINPASS team will help.